Privacy Policy of EletroPlace

Last updated: [date]

This Privacy Policy explains how Eletro Place ("the Site," "we," "us," or "our") collects, uses, and shares your personal information when you access, use our services, make purchases on eletroplace.com, or interact with us in other ways related to the Site (collectively, the "Services").

Please read this Privacy Policy carefully. By using our Services, you agree to the collection, use, and sharing of your information as described herein. If you do not agree with this Privacy Policy, do not use or access our Services.

1. Information We Collect

We collect personal data in various ways, either directly from you or automatically when you interact with our Services.

Information You Provide Directly:

• Contact Information: Name, email address, phone number, shipping, and billing address.
• Purchase Information: Order details, payment method, delivery address, and billing information.
• Account Information: Username, password, and security questions used for account security.
• Customer Service Information: Any details you provide when contacting us for support or in any other communications.

Information We Collect Automatically:

When you use our Services, we may automatically collect data about your interaction with the Site, such as:

• Device Data: IP address, browser type, operating system, and other technical data.
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience and understand how you interact with our Site.

Information from Third Parties:

We may also collect information from third-party service providers, such as payment processors, to help us provide our services.

2. How We Use Your Information

We use the information we collect for several purposes, including:

• To Process Orders: To complete purchases, process payments, and ship products.
• To Communicate with You: To send order confirmations, shipping updates, and respond to customer inquiries.
• To Improve Our Services: To enhance the products and user experience on the Site.
• For Marketing and Advertising: To send promotional emails and display personalized ads, if you have opted to receive marketing communications.
• For Security and Fraud Prevention: To detect, investigate, and take action against fraudulent or unlawful activities.

3. Cookies and Tracking Technologies

We use cookies and other tracking technologies (such as pixels and beacons) to improve the functionality of the Site, personalize your experience, and analyze how you interact with our Services. You can manage or disable cookies through your browser settings, but this may affect your experience on the Site.

For more details, see our Cookie Policy.

4. How We Share Your Information

We may share your personal information with:

• Payment Processors: To process payments and complete orders.
• Service Providers: Such as shipping companies, IT providers, customer service partners, and data analytics providers.
• Marketing Partners: If you have opted in, to send personalized offers and ads.
• Legal Authorities: To comply with legal obligations, respond to law enforcement requests, or protect our rights and the rights of our users.

We will never sell your personal information to third parties without your explicit consent.

5. Your Data Privacy Rights (GDPR)

If you are located in the European Union, you have the following rights under the General Data Protection Regulation (GDPR):

• Access: You can request a copy of your personal data.
• Correction: You can update or correct any inaccurate or incomplete data.
• Deletion: You can request the deletion of your personal data (subject to certain exceptions).
• Portability: You can request that your personal data be provided in a structured, machine-readable format and transferred to another data controller.
• Objection and Restriction: You can object to or restrict the processing of your personal data in certain circumstances.
• Withdraw Consent: You can withdraw your consent at any time, if processing is based on your consent.

To exercise any of these rights, please contact us using the details below. We will respond to your request within the legally required one-month period.

6. Data Transfers Outside the EU

If you are located outside of the European Union, your data may be transferred to countries outside the EU, which may have different data protection laws. We take necessary measures to ensure that your information is processed in accordance with applicable laws.

7. Data Security

We use appropriate security measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction. However, please be aware that no method of transmission over the Internet or electronic storage is completely secure.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or to comply with legal requirements. We will post any updates on this page and revise the "Last Updated" date accordingly.

If any changes affect processing activities based on your consent, we will seek your renewed consent when necessary.

9. How to Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

• Email: contato@eletroplace.com
• Chat