Warranty Policy
Our products come with a one-year warranty against manufacturing defects. If you experience any issues with your product that are covered under the warranty, please contact us at contato@eletroplace.com to initiate a warranty claim. You will need to provide the following:
- Proof of purchase (such as an order confirmation or receipt)
- A detailed description of the issue or defect
Once we receive your claim, we will review the details and determine the best course of action to resolve the issue. This may include repair, replacement, or refund, depending on the circumstances.
Please note that the warranty does not cover damages caused by misuse, accidents, or unauthorized modifications to the product.
Response Time:
After submitting your warranty claim, we will review your case and provide a response within 7 business days.