General Questions
Delivery times depend on your location and shipping method. Typically, orders are delivered within 6-12 business days for standard shipping. For more details, visit our Shipping Policy.
Once your order has shipped, you'll receive a tracking number via email. You can use this number to track your order through the carrier's website.
If your order hasn’t shipped yet, you can update the shipping address. Please contact our customer support team as soon as possible.
Orders can be cancelled before they are shipped. Please contact us immediately if you need to cancel your order. For more information, visit our Refund Policy.
If you're having issues with a product, please reach out to our customer support team. We’ll be happy to assist you. For returns and warranty details, visit our Return Policy.
To return an order, please refer to our Return Policy for step-by-step instructions on how to process your return.
If your order arrives damaged, please contact us within 48 hours of receiving it. We’ll help you with the return or replacement process. For more details, check our Refund Policy.
You can contact our customer support team through our Contact Page.
Payment Information
Yes, we use industry-standard encryption to ensure your payment information is securely processed. For more details, check our Payment Policy.
We accept credit/debit cards and other secure online payment methods. For more details, visit our Payment Policy.
Our website may support payment in multiple currencies, depending on your location and the available payment methods. During checkout, you can select your preferred currency if applicable.
Refunds are processed according to our Refund Policy. Please refer to the policy for more details.
Order & Returns
Orders are typically processed within 1-2 business days. During peak seasons or special promotions, processing times may be slightly longer.
We do not offer direct exchanges, but you can return the item and place a new order. Please refer to our Return Policy for further information.